Privacy Policy

LEGAL NOTICE

General information

These provisions regulate the use of the internet website service (hereinafter "the Website") that Fundación Cidade da Cultura de Galicia provides for Internet users.

Fundación Cidade da Cultura de Galicia, with registered offices at Cidade da Cultura de Galicia, Edificio CINC, 3.º andar, Lugar de Monte Gaiás, s/n (CP 15707) of Santiago de Compostela (A Coruña) and Tax Id. No. "CIF" G15721640, is the owner of the domain http://www.cidadedacultura.gal and of the different elements contained therein.

Use of our web page implies full and unreserved acceptance by users of each and every one of the provisions contained in this Legal Notice and in our Privacy Policy and Personal Data Processing Policy in the versions published at the moment that the user accesses our web page.

Fundación Cidade da Cultura de Galicia reserves the right to deny or withdraw access to its website, at any time and without prior notice to users who violate these general terms of use or any other applicable terms.

Fundación Cidade da Cultura de Galicia does not guarantee the availability, continuity or reliability of its web site and/or of its services or content. However, whenever reasonably possible, users will be previously notified of any interruptions to the service of the web page and of the services it offers. Within this context, Fundación Cidade da Cultura de Galicia declines responsibility for any kind of damages that could result from the lack of availability or discontinuity of the web page and of its services.

Fundación Cidade da Cultura de Galicia provides access through links to other web sites that we consider may be of interest to you, with the sole purpose of providing resources through the Internet. However, these pages are not owned by Fundación Cidade da Cultura de Galicia, nor do we revise their contents, whereby we are not responsible for their quality, accuracy or reliability, or for the operation of the page linked to, nor for any damages that could be derived from accessing or using it.

In spite of the necessary efforts made for the information contained to be accurate and up to date, Fundación Cidade da Cultura de Galicia does not guarantee the absence of errors in this Website, nor that it is fully up to date.

Fundación Cidade da Cultura de Galicia is not responsible for any damages that could be derived from the illegal or inadequate use of the tools and information contained in the Website, with the exception of all those actions that need to be carried out as per the applicable legal provisions that the site must adhere to in strict performance of its duties.

Fundación Cidade da Cultura de Galicia does not assume any responsibility for the connection to links to third party websites or their contents, over which it has no control. The users of this Website must, under all circumstances, adhere to the specific terms of use of the mentioned links.

Fundación Cidade da Cultura de Galicia reserves the right to make changes to and/or update the information contained in the Website or modify its settings or presentation at any given time and without prior notice.

Intellectual and industrial property

The intellectual property rights of this Website and of the elements it contains are the property of Fundación Cidade da Cultura de Galicia, which belongs to the public sector of the Autonomous Region of Galicia.

Unless the opposite is expressly indicated, the information available in this Website, may be reused, and its total or partial reproduction, modification, distribution and communication for commercial and non-commercial purposes is authorised, subject to the following conditions:

The denaturing of the contents is expressly forbidden under all circumstances.
The user is obliged under all circumstances to quote the source of the contents.

This licence does not reduce or restrict the exclusive rights of the holder of the intellectual property, such as the design of the Website and source codes, brands, trademarks, logos or hallmarks, in compliance with the Law on Intellectual Property or any other applicable legislation.

Data protection

Website users can find all the information regarding the processing of their personal data by Fundación Cidade da Cultura de Galicia, including how they may exercise their rights, how to contact the data protection officer(s) and other aspects in compliance with the terms required by the European Regulations on the Protection of Personal Data, in the tab “Privacy Policy” available on this Website.

Language use

Article 13 of Law 39/2015, of 1 October, on the Legal Framework for the Public Administration guarantees the exercise of the linguistic rights recognised by the legal system and, specifically those referring to the use of the Galician language in the relationships between citizens and the Galician Public Administration. For these purposes, this Website provides access to its contents and services in Galician and Spanish.

Applicable law and jurisdiction

Any claim or dispute which might arise out of or in connection with the Website will be governed by the laws of Spain. The Courts of the city of Santiago de Compostela are competent to settle any conflicts derived or related to the use of this Website.

 

PRIVACY POLICY

Who is responsible for processing your personal data?

In compliance with Regulation (EU) 2016/679 of the European Parliament and Council, of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and with Law 34/2002, of 11 July, on services of the information society and e-commerce, “Personal Data” is understood as any information concerning identified or identifiable natural persons provided by the user on a voluntary basis to Fundación Cidade da Cultura de Galicia, and will be processed under the responsibility of Fundación Cidade da Cultura de Galicia;

Fundación Cidade da Cultura de Galicia
Cidade da Cultura de Galicia. Edificio CINC 3ª planta. Monte Gaiás, s/n.
CP 15707. Santiago de Compostela. A Coruña. Spain.
Tax Id. No.: "C.I.F.": G15721640

Data protection officer: https://www.xunta.gal/proteccion-datos-persoais


What is our purpose for processing your data?

Your data will be processed for the following purposes:

  • Provide you with information on the management of the service(s) from Ciudad de la Cultura that you have requested.
  • Provide you with information on the activities organised by Ciudad de la Cultura that may be of interest to you, inform members about activities, services and campaigns at Ciudad de la Cultura, invitations to events and on the impact of our work.
  • Statistical handling of your data to develop profiles with the purpose of improving the Museum's services.

Your personal data will be used exclusively for the abovementioned purposes and will be kept until the interested party requests their erasure; subsequently, under no circumstances will it be treated in any way that is incompatible with those purposes.
We will also process your data in order to send you customized commercial communications resulting from your status as the holder of the Club Gaiás card, or as the purchaser of tickets for our cultural activities.
The purposes of collecting your personal data are those that are specifically indicated in each of the pages where the electronic registration form appears. In general, the personal data provided by you will be used to respond to your requests and consultations, as well as to inform you about new activities, events and services organized or managed by Fundación Cidade da Cultura de Galicia. In the event that through the aforementioned forms, you provide personal data of third parties, prior to its inclusion you must inform them of the situations established in the above paragraphs, and you will refrain from including it if you do not receive their consent.
In addition, the information obtained is completely anonymous, and will in no case be associated with specific users or to identify them.
 
Legalisation

Fundación Cidade da Cultura de Galicia is a non-profit organization with a foundational nature, of Galician interest, with assets that are meant to fulfil the general interest purposes of the Institution in a lasting way.
The purpose of Fundación Cidade da Cultura de Galicia is the creation, use and promotion of areas or centres for the preservation, production, exhibition and cultural, communicative and technological consumption that constitutes a multifunctional, multidisciplinary and unifying space that fosters cultural interaction.
By Order of the Ministry of the Presidency, Institutional Relations and Public Administration of 11 January 2000 (DOG No. 11, of 18 January), Fundación Cidade da Cultura de Galicia is classified as a cultural institution and is assigned to the Department of Culture. By Order of the Ministry of Culture of 19 January 2000 (DOG No. 26 of 8 February) it was declared of Galician interest and was entered into the Register of Foundations under number 73.
To achieve the purposes for which it was created, Fundación Cidade da Cultura de Galicia may carry out the following activities:


a)     Those activities necessary to become a key player in cultural dissemination, acting as a meeting point between citizens and culture.


b)     Those activities that contribute to playing a leading role in the process of cultural enrichment/learning for citizens, with special emphasis on the adoption and use of new technologies.


c)     Those initiatives to promote the physical rapprochement of citizens to Fundación Cidade da Cultura de Galicia, serving as a space for the development of not strictly cultural activities, with special emphasis on leisure, contact with nature and sport.


d)     Activities that boost the Galician cultural system by promoting the dissemination and preservation of our culture, and creating a vibrant artistic community, taking into account both A-list authors as well as new talents or the base culture.


e)     Those activities that promote interrelations and joint projects between actors from different areas of cultural and creative industries, with special emphasis on interregional cooperation and public and private collaboration.


f)     Those activities that are ideal for turning the Gaiás into an international reference for reflection, debate and education in the field of innovation in cultural management, so that it contributes towards the professionalization of the different agents and their initiatives.


g)     Those that promote entrepreneurship in the field of cultural and creative industries, with special emphasis on projects that encourage innovation, both technological and non-technological, and its transfer to the more mature sectors of the industrial fabric, serving as a platform for the development and promotion of the brand Galicia.


h)     Those activities and actions that contribute to making Cidade da Cultura de Galicia an economically sustainable and socially profitable project, incorporating new strategic shareholders, both public and private, and diversifying the sources of funding to achieve the sustainability of the project regardless of the economic cycle.

How we collect your personal data.

Information you provide us with

We collect the personal data that you provide us with through our website by filling in forms or fields, by signing up for our newsletter, or via email.
You will be informed of our data protection policy at the moment we collect your data.

Information we collect from your visits to our website
We collect and store limited personal information and anonymous global statistics for all users who visit our website, either because you provide us with such information in an active way, or by simply browsing our website. This information is collected through cookies (for more information see the Cookie policy, below).


Cookies policy

Cookies are files that web pages store in the users' browsers. They are necessary are required to contribute to many advantages in providing interactive services

We may use cookies when users navigate the various screens and pages of our website, with the purpose of recognizing users to offer them a better and more personalized service. However, in this regard, users can control the level of security of their computer using the corresponding option in their browsing program.

By using the website, users are giving their consent to receiving the cookies used by the website, that under no circumstance will be used collect personal information:

  • Essential cookies: are those that allow users to browse through a web page, platform or application and use the its different options or services, for example: monitor the traffic and communication of data, identify the session, access restricted areas, remember the elements that make up an order, execute a purchase, use security safety elements while navigating or share content via social networks.
  • Customisation cookies: Are those that allow users to access the service with certain predefined general characteristics that depend on a set of criteria on the user's terminal, such as language, the type of browser through which the service is accessed, the locale from which service is accessed, etc.
  • Analytics and advertising cookies: Are those that either handled by us or by third parties, allow us to quantify the number of users and thus perform the measurement and statistical analysis of use. To do so, we analyse your browsing experience on our website in order to improve our offer of products or services.
  • Third-party cookies: they can use third-party services that collect information for statistical purposes, on the use of the website, and to provide other services related to the website's activity and other Internet services.


To ensure anonymity, Google renders your information anonymous by truncating the IP address before storing it. It also does not associate your truncated IP address with any other data kept by Google, nor can it send the information collected by Google Analytics to third parties except when legally required to do so, in accordance with the Google Analytics terms of service.

If you wish to deny consent for the statistical handling of your data or information with Google Analytics, click here.

We remind you that must perform this action every time you change browser or your settings, or delete cookies, as the consent indicator is stored in a cookie.

Advice to users:

Currently, most browsers are set by default to "Accept all cookies", however, in accordance with the rules on privacy and electronic communications, known as "E-Privacy", this web page allows users to disable the installation of cookies by using the appropriate browser settings or those of some other application. Therefore, this website is adapted to the "Do Not Track" standard.

How do I disable cookies in browsers?

Users may at all times revoke their consent to the installation of cookies by setting their browser and deleting cookies.

Internet Explorer (https://support.microsoft.com/es-es/help/17442/windows-internet-explorer...)
Mozilla Firefox (https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitio...)
Google Chrome (https://support.google.com/chrome/answer/95647?hl=es)
Safari (https://support.apple.com/kb/ph5042?locale=es_ES)
Opera (http://help.opera.com/Windows/11.50/es-ES/cookies.html)

We will only share your data in the following cases:

Your personal data may be processed on our behalf by our trusted third-party service providers. We have signed contracts with them to perform a variety of commercial operations on our behalf. They are only provided with the information they need to perform the service.

We always do our best to ensure that all third parties with whom we work keep your personal data safe.

Fundación Cidade da Cultura de Galicia could collect and/or store the following information about the visitors or users of its web site:

  • The domain name provider (ISP) and/or IP address that gives them access to the network in order to compile statistics on the countries and servers that visit us more often.
  • The date and time of access, which allows us to know the busiest times and make the necessary adjustments to avoid saturation problems.
  • The Internet address from where the link to our website originated, in order to verify the effectiveness of the different banners and links that point to our server, and to promote those that offer best results.
  • The operating system, browser and screen resolution of employees, in order to know the technical capabilities of our visitors and adapt the layout of the page according to this data.
  • The number of daily visitors to each section, distinguishing between the most successful areas and increase and improve their content so that users receive a more satisfactory service.


For these purposes, the data obtained through Google Analytics, a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheater Parkway, Mountain View (California), 94043, United States ("Google") will be used.

The information thus obtained is completely anonymous, and will in no case be associated to a specific user.

International transfers

There are no prescribed international transfers of data to countries outside the European Economic Area.

How long will we keep your personal data?

We only keep the Personal Data provided during the period established by the legal regulations in order to meet the needs of the users or to comply with legal obligations.

To determine the period of retention of your Personal Data, we use the following criteria:

  • For the duration of our contractual relationship.
  • When you contact Fundación Cidade da Cultura de Galicia for a query: during the time necessary to respond to your query.
  • Cookies that are installed on your computer: these are kept during the period of time required to achieve its purposes and for a maximum of 365 days.
  • The data will be cancelled ex officio when they are no longer necessary for the purpose for which it was collected and will be deleted automatically from our systems when possible.


Minors

In order to be active user of this website, it is necessary to be 14 years old or above. All children under this age may only register through their parents or guardians. Fundación Cidade da Cultura de Galicia disclaims any liability for the breach of this requirement. We also recommend that minors in general check with their parents before providing personal data.

Under no circumstances will minors be requested to provide data related to the economic situation, professional activity or intimacy of other family members. In this regard, information relating to minors is required exclusively for forwarding information on activities, competitions or events by Fundación Cidade da Cultura de Galicia that are specifically aimed at children and young people. In no case will data relating to minors be shared with third parties outside Fundación Cidade da Cultura de Galicia, nor will it be used for campaigns that are not appropriate to the minor's age.
 
Your rights

  • You have the following rights:
  • To request access to your personal data.
  • To request their correction or cancellation.
  • To restrict their processing.
  • To object to their processing.
  • To your data's portability.
  • To withdraw your consent


Access/correction and cancellation: interested parties have the right to access their personal data and to request the correction of inaccurate data or, as the case may be, request their deletion when, among other reasons, the data is no longer necessary for the execution of the contract.

Restriction: under certain circumstances, interested parties may request that the processing of their data be restricted, in which case we will only keep the data for the exercise or defence of legal claims.

Contesting: interested parties may object to the processing of their data. Fundación Cidade da Cultura de Galicia will cease to process the data, except for compelling legitimate grounds, or for the exercise or defence of possible legal claims, and we will keep it duly blocked during the corresponding time period, as long as the legal obligations last.

Likewise, interested parties have the right to contest the adoption of automated individual decisions that could have legal effects or affect them significantly.

Portability: interested parties may request and receive the data pertaining to them and which they provided us with, or request that they be sent to another data controller of your choice, in a structured, commonly-used machine-readable format.

Right to withdraw your consent: interested parties have the right to withdraw their given consent at any time the, without this affecting the lawfulness of the processing based on the consent given at the time of registration or when the data was provided.

Exercise of rights

Who should you address to exercise your rights?

To exercise their rights, interested parties write a letter with all their data, including a photocopy of their national identity card or passport and specifying the right they are exercising, to FUNDACION CIDADE DA CULTURA DE GALICIA, address: Cidade da Cultura de Galicia, Edificio CINC 3.º andar, Monte Gaiás, s/n (CP 15707) de Santiago de Compostela (A Coruña), or to cidade.cultura@xunta.gal.

We will respond to your requests as soon as possible and, in any event, within one month of receipt of your request. This period could be extended for a further two months if necessary, taking into account the complexity and the number of applications. The person in charge shall inform the interested party of the extension during the first month as of the request.

If users are not satisfied with the exercise of their rights, they entitled to file a complaint at the Spanish Data Protection Agency.

Changes to our Privacy Policy:

We may need to update our Privacy Policy. The latest version of the Privacy Policy is always available on our web site. We will inform you if any material changes are made to this Privacy Notice, for example, the purpose of the processing of your personal data, or the identity of the person in charge, or of your rights.